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Company Name : York County Libraries
Location : York, PA
Position : Library Assistant
Job Description : Under direct supervision of the library director, the Library Assistant will provide assistance to a diverse population of library members
in using library resource and services. Assistance is given to library members in person and via phone. These resources include, but
are not limited to: printed materials, hold requests, Ill requests, and audiovisual materials. The Library Assistant will also assist in the
day-to-day functions of the Library – checking in/out materials, shelving books, opening/closing duties, creating/updating member
records, etc.
EDUCATION & EXPERIENCE REQUIREMENTS
Candidate must have a high school degree (or equivalent). Computer proficiency is required. Customer service and Library experience
preferred.
DUTIES AND RESPONSIBILITIES
Greets members and the community as they enter the library and provides needed customer service.
Performs duties related to checking in and checking out library materials. This includes using an item scanner, the ILS (Integrated
Library System) computer database and collecting fees.
Creates new member records in the ILS and posts or responds to messages on member accounts.
Checks materials that have been returned for good condition, completeness and other shelving requirements. Changes the status
of materials in the ILS computer database.
Assists members locating materials in the library or at other libraries by using the ILS computer database, directing them to
appropriate shelves, placing items on hold or requesting items via interlibrary loan.
Utilizes the POS (Point of Sale) system to track cash and credit card payments.
Assists members with the use of computer applications including the Internet and online databases.
Assist members with public computer use and printing from computer. Must be knowledgeable enough to answer general
computer, email, and internet questions.
Performs opening and closing procedures, including light cleaning. Ensures that the appearance of the desk area, the shelving
units and the sitting areas are neat, clean and organized. This includes reading shelves, re-shelving out of order materials and
merchandising shelfing areas, and restocking displays.
Inform members of Library policies and rules and enforces these.
Provides guidance to the circulation desk volunteers and assists them when needed.
Other duties as requested by the library director.
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