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Company Name : Maplecrest Ford Lincoln
Location : Vauxhall, NJ 07088
Position : Manager of Customer Relations & Marketing
Job Description : Maplecrest Ford Lincoln is seeking an individual who is driven and upbeat to head Customer relations for our service Department. We are a very busy Fixed Ops Dealership. We want someone to come aboard who is ready for a challenge and is able to bring their own technique to our team. This position is not a desk job. We are seeking someone who is adaptable and able to wear many hats.
Duties/Responsibilities:
Greeting all Service Customers Upon arrival
Data Entry
Scheduling Service Appointments and Calling Missed Appointments
Sending out Weekly E-blasts and Mining for potential Sales Opportunites
Marketing for the service department. Going out on the road to prospect for new accounts for our fleet department.
Running reports
Drafts, implements, and executes policies and procedures to facilitate an overall
quality customer service experience
10 years Experience in Customer Service preferred
Salary: Up to 100k
Equal Employment Opportunity
Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.
Job Description
The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
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