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Company Name : Rocky Mountain Resorts
Location : Estes Park, CO
Position : Operations Manager
Job Description : We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations. The operations manager’s role is mainly to implement the right processes and practices across the organization and manage the day-to-day operations of on-hundred twenty vacation rentals in Estes Park, Colorado – the gateway to Rocky Mountain National Park. Become part of a resort mountain community only ninety minutes away from central Denver!The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.This is a long-term career opportunity for a high-energy individual with a minimum of 5 years in a management and staff supervision position in a customer service setting. A Bachelor’s degree or higher is desired and a vacation lodging background is preferred but not required.Rocky Mountain Resorts is seeking a positive, hands-on leader with an attentive management style for our organization with two existing assistant managers and over twenty-five enthusiastic team members!Rocky Mountain Resorts is in its eighteenth year of operations. More information about the company and the vacation rentals is available at rockymtnresorts.comResponsibilitiesEnsure all operations are carried on in an appropriate, cost-effective wayImprove operational management systems, processes, and best practicesPurchase materials, plan inventory and oversee the organization’s efficiencyHelp the organization’s processes remain legally compliantFormulate strategic and operational objectivesExamine financial data and use them to improve profitabilityManage budgets and forecastsPerform quality controls and monitor production KPIsRecruit, train and supervise staffFind ways to increase the quality of customer serviceSkillsProven work experience as an operations manager or similar roleKnowledge of organizational effectiveness and operations managementExperience budgeting and forecastingFamiliarity with business and financial principlesExcellent communication skillsLeadership abilityOutstanding organizational skillsDegree in Business, Operations Management or related fieldJob Type: Full-timePay: $70,000.00 per yearBenefits:Dental insuranceHealth insurancePaid time offVision insuranceSchedule:10 hour shift8 hour shiftMonday to FridayOn callWeekend availabilitySupplemental Pay:Bonus payCOVID-19 considerations:All customers and staff are required to wear face masks. Work stations are sanitized regularly.Ability to commute/relocate:Estes Park, CO: Reliably commute or planning to relocate before starting work (Required)Education:Bachelor’s (Preferred)Experience:Operations Management, Employee Supervision: 5 years (Required)Hospitality: 5 years (Required)Work Location: Multiple Locations
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