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Company Name : Comfort Keepers of Ft. Worth
Location : Fort Worth, TX 76116
Position : Part-time Recruiter (flexible hrs, 20-30hrs/week)
Job Description : We are looking for a Part-time Recruiter to help grow our reputable and expanding In – Home Care business! Hours will be flexible and could range from 16-32 per week and would likely avg. 24. This role will have a significant impact on our expansion plans, and even daily operations, if we can reduce overtime!Under the supervision of the GM & owner, and in cooperation with the Scheduler & Client Care Coordinators, HR generalist and other office staff, this person is responsible for using an applicant tracking system (Career Plug); posting jobs; reviewing resumes, bios, profiles and applications; communicating with applicants by phone, email and text; ‘screening’ candidates by phone; conducting video/phone interviews; scheduling face-to-face interviews (via PreIntent); sending offers; scheduling new hire orientation/training. Role directly impacts our ability to address client demand, be responsive, factors into customer service and employee satisfaction. The role requires a sense of urgency, responsiveness to needs of customers & our operations, the personality to attract or interest others, verbal communication skills, quick thinking, and ability to multi-task.At Comfort Keepers, we seek to enrich lives, strive to provide the highest quality of in-home care services possible and ensure our clients & their families are both extremely satisfied. All our care is one-on-one, so we hire weekly. We are a 24/7/365 business that enables seniors to live independently with a high quality of life, so we always have multiple shifts open.Recruiting is NOW a critical function in home care. There is a shortage of dependable, compassionate, trained persons. The person hired to be the recruiter will be part of a small, tight-knit administrative and service delivery team that is responsible for helping hit hiring goals. There will be flexibility on location given the nature of the position and amount of computer & phone work, but some office time is required.As background, Comfort Keepers of Ft. Worth is a large, established franchisee of national brand; a locally owned & operated, and 16-year old, state-licensed PAS (personal assistance services) agency with over 120 employees.Specific Duties:Help determine hiring goals with CK admin. teamWrite and post jobs via our ATS (Career Plug)Review resumes, bios, profiles and applicationsContact & converse with dozens of new applicants by phone, email and text each week; answer questions; communicate with existing candidates too and move them along in the pipeline (we often do assessments, background screens, or references prior to making an offer)’Screen’ candidates by phone; short talks designed to weed out those without basic qualifactions (DL, weak/low availability, no experience) or red flags (unable to hold down a job) or missing desired caregiver traits (responsible, dependable, compassionate, positive)Schedule phone, virtual AND face-to-face interviews (in the office they often meet with several employees)Regularly debrief on FTF results, takeawaysSend offersSchedule/conduct quarterly job fairsDetermine best boards / sites, monitor cost per hire and per applicant statsBuild and track applicants in a ‘pipeline,’ logging activity/status… helping us hire 10-15 per month on avg.Prepare weekly mgmt. report on results (interviews scheduled)Nurture quality candidates, make initial contact with perspective applicants (in new regions) using database (myCNAjobs.com)Help facilitate scheduling of on-site, in-person onboarding each week for new hiresTrack various metrics (no show rate, conversion rate) and evaluate trendsMonitor wage trendsHandle reference checks (3 per hire)Required skills & abilities include:· Strong computer literacy, including proficiency in Microsoft Outlook / Office required and ability to type 40 WPM. Prior experience with Indeed, myCNAjobs and other job boards required.· Excellent interpersonal skills. Must be a team player willing to share information, support others, take guidance and work cooperatively & professionally with other members of the office team and prospective caregivers.· Ability to maintain a high level of confidentiality and quickly establish trust.· Excellent organizational skills. Diligent note taker.· Ability to listen to, understand, process and act on information, messages coming from multiple sources (text, email, phone). Should be able to handle multiple tasks & manage priorities.· Ability to speak clearly and succinctly so others can understand you (directions, instructions, needs, etc). Ability to be assertive and decisive, yet friendly.· Must possess above average customer service, problem solving, and organizational skills. Must be able to work under time pressures and manage multiple demands / requests simultaneously. Will fill needs weekly by ensuring we maintain constant outreach (set # of calls, emails and texts per week) and have a “pipeline.”· Excellent telephone / oral communication skills are a must!The work will be heaviest Mon-Wed. so we can train on Wed & Thurs. each week.This Job Is Ideal for Someone Who Is:Dependable — more reliable than spontaneousDetail-oriented — would rather focus on the details of work than the bigger pictureAchievement-oriented — enjoys taking on challenges, even if they might failHigh stress tolerance — thrives in a high-pressure environmentJob Type: Part-timePay: $20.00 – $25.00 per hourBenefits:Dental insuranceHealth insuranceLife insuranceVision insuranceSchedule:Day shiftMonday to FridaySupplemental Pay:Bonus payCommission payCOVID-19 considerations:Yes, offering training, testing periodically, providing PPE, sending communicationsEducation:Associate (Required)Experience:Recruiting: 3 years (Required)healthcare services industry: 1 year (Required)Work Location: One location
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