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Company Name : Home Instead
Location : Mesa, AZ 85206
Position : Service Coordinator Assistant
Job Description : The Service Coordinator Assistant is expected to perform a variety of duties in the coordination of scheduling service for Seniors. This position is responsible for scheduling Seniors and CAREGivers in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships.Client Services Responsibilities/Scheduling :Provides excellent and professional customer serviceEnters and maintains Client/CAREGiver schedulesProvides continuous follow up with staff to ensure current availability, demographic information, and skills are known, updated and documented in softwareCommunicates relevant and time information to CAREGivers, clients and other appropriate staff members.Provides communication to client/family regarding changesProfessionally address concerns & resolve conflict/complaint with clients and CAREGiversEnforces and continually educates staff on company policyBuilds and maintains positive relationships with internal and external team members.Manages phone/electronic communication effectively and efficientlyOn Call CoverageProudly Serving the Southeast Valley since 1997!Job Type: Full-timePay: From $18.00 per hourBenefits:Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:Day shiftMonday to FridayOn callAbility to commute/relocate:Mesa, AZ 85206: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Required)Work Location: One location
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