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Company Name : White Pass & Yukon Route
Location : Skagway, AK 99840
Position : Tour Guide – White Pass & Yukon Route Railroad
Job Description : Being a tour guide on the White Pass & Yukon Route offers exciting opportunities to share the incredible history of our railroad as well as the Klondike Gold Rush. You will be the face guests see and the voice they hear on the scenic railway of the world!Tour Guides/Passenger Agents will be thought of as experts in relation to their knowledge of White Pass and Klondike history. It is each guide’s responsibility to enhance their own knowledge and support their teammates in the pursuit of furthering their understanding.We offer competitive pay, employee housing, and performance-based incentives.We are looking for guides with:Exceptional interpersonal skills for diverse audiencesCreative and dynamic presentation skills; both in person and over a microphoneThe ability to make independent, resourceful decisionsCollaborative approach and attitudeProblem solving skills, including poise in stressful or emergent situationsGuest focused attitudeStrong work ethicAbility to present, promote & sell souvenir items on boardValid Driver’s License RequiredIs being a tour guide right for you?Will I like being in a guest facing job where I am constantly “on stage”?Can I commit to being available for the entire season?How well will I adapt to working every day with limited time to myself?Does working in a high-energy, fast-paced job in a beautiful but small and fairly isolated Alaskan community excite me?Can I be flexible with my personal schedule?Application Time LineWe are always looking for talented guides. Our operating season is the end of April to mid-October**. Our hiring starts at the beginning of the year and is finalized by the end of March. Selected candidates start our season at the end of April. Candidates spend about 2 weeks in training both in a classroom setting and onboard our trains.**Please note that hiring preference will be given to those applicants that can commit to the full operating season from April 25 – October 1, 2022.APPLICATIONS CAN BE SUBMITTED AT www.wpyr.com/jobs.Job Types: Full-time, TemporaryBenefits:Employee discountSchedule:10 hour shiftWeekend availabilitySupplemental Pay:Bonus payCOVID-19 considerations:All passengers and staff are required to wear a mask while onboard our trains and throughout our property.Experience:customer service: 1 year (Preferred)License/Certification:Driver’s License (Preferred)Work Location: One location
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