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Company Name : Eagle Loan Company
Location : Englewood, OH 45315
Position : Account Representative
Job Description : Do you want to work for a company that values you and treats you like family? Do you want to wake up every day excited to go to work? If you answered yes, Eagle Loan Company may be the place for you!!In the role of Account Representative, you will interact directly with customers by phone and face-to-face contact in our beautiful office environment. You will:Provide program descriptions to new customers interested in a loan or loan conversionEstablish new customer accountsObtain and evaluate all relevant information to qualify applicants for loansProvide pricing, terms and loan amount information in a clear and concise mannerManage customer accountsMaintain records of customer interactions and transactionsReceive and document customer paymentsPerform reminder calls and friendly collection calls on past due accountsRecord details of inquiriesMaintain and update customer databasesRequirementsMust be comfortable in a team environment. We believe in lifting one another up and supporting each other every day!Must be excited to work with customers!Must be kind and friendly and willing to go above and beyond to provide exceptional customer service!Must be able to read, write, speak, and understand the English language.Bi-lingual applicants are encouraged to applyMust possess the ability to deal tactfully with the general publicMust possess willingness to work harmoniously with other staffMust have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult situationsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job Type: Full-timePay: $17.00 – $21.00 per hourBenefits:401(k)401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayEducation:High school or equivalent (Required)Experience:Customer Service: 2 years (Required)Work Location: One location
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