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Company Name : Reliant Group
Location : Los Angeles, CA 90045
Position : Airline IT Support
Job Description : Reliant Group is a privately held company based in Tukwila, WA focusing on IT, logistics, and facilities management. We offer many services to companies from local small businesses to Fortune 500 companies. We have employees located in Washington, Oregon, and California and travel nationwide for projects. Learn more at http://www.reliantcorp.netWe are currently seeking to fill the position of LAX Airport Technician.Position Summary:Provide Exceptional Customer ServiceReport to LA AirportProactively pursue break/fix ticketsBreak/Fix for Desktops & LaptopsAssist with Mobile DevicesBreak/Fix Ticket, Baggage PrintersInstalling new computers, displays, and IT equipment as neededSupport employees iOS issues including iPads and iPhonesCoordinate logistics for transporting mobile devicesTraining users on how to use mobile hardware and softwareImage and configure Apple devices using tools like Apple ConfiguratorThe Ideal Candidate:Great customer service skills, enthusiastic about technology, loves to work with others, has relevant experience or education and training, has a strong work ethic.Minimum Qualifications (Knowledge, Skills, and Abilities):Knowledge of how to build and troubleshoot desktop and laptop hardware.Knowledge of installing Windows and software.Apple hardware and software knowledgeiOS and OS X intermediate proficiencyKnowledge of troubleshooting printers and other peripherals.Excellent communication skills and customer service orientation.Strong work ethic.Ability to handle multitasking.Ability to communicate and interact with all staff and customers, no matter the hierarchy.Ability to relate to the public regardless of ethnic, religion and economic status.Ability to speak and write English fluently.QUALIFICATIONS, EDUCATION, AND EXPERIENCE:2-year previous experience preferredAny Microsoft MCP or higher, CompTia A+, CompTia Net+GENERAL EXPECTATIONS:Maintain established dress codeMaintain a professional attitude at all timesFollow all company policies and proceduresMaintain and submit accurate time cards and work sheetsHelp maintain a clean and safe work areaAccurately complete necessary paperworkCommunicate with customers courteously and helpfullyWork with all staff as requiredSelf StarterThis position is full-time, hourly depending on experience. Training shifts are from 6AM to 3PM Monday through Friday. After training period, the regular shift schedule will be a 4 day 10-hour shift, with the shift starting at 4am and working either the Saturday to Wednesday or Wednesday to Sunday shift. Holidays will be worked as well (Airports don’t close on holidays) but holiday pay will be added. Overtime opportunities available as well. We offer certification training materials, full health/dental/vision, 2 weeks paid-time off after a 90-day probationary period, and a cell phone stipend. We also offer a matching 401k plan after 1 year of service.You must pass a 10 year background check, drug screening that includes marijuana, possess a clean motor vehicle record, have a valid driver’s license and current auto insurance, have reliable transportation, ability to lift 50lbs, and be able to be on your feet and walk on the average of 5 miles per day. If this sounds like you and you’ve been looking for a fun work environment with a great team, then please apply to this posting by sending us your resume to the email address listed in the “reply” section of this ad.Job Type: Full-timePay: $28.00 – $32.00 per hourSchedule:8 hour shiftWork Location: One location
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