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Full Details :
Company Name : Malabar Group
Location : Andheri, Mumbai, Maharashtra
Position : Associate Trainee – Guest Relation
Job Description : Job Code
MGD1515
Designation
Associate Trainee – Guest Relation
Business Vertical
Malabar Gold & Diamonds
Job Summary
Job Role:
To welcome the guests, understand their requirements, and direct them to the right salesperson ensuring customer satisfaction.
To engage with the customer, understand the customer’s requirement targeting customer delight, and direct them to the proper section.Upgrade personal and company image to stimulate maximum customer appeal.Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner.Accurately gather customer data related to pre-purchase, conversion, footfall data, etc.) for the analysis.
Assist in managing the overall Store ambiance through maintenance of displays (E.g., dangler, standee, store decorations, etc.) and supporting the Store to adhere to VM guidelines.
Call up potential customers(leads), invite existing and potential customers to exhibitions, publicize promotional events/campaigns, etc.Guide customers in the scheme opening process and provide timely reminders related to the scheme payment dues to the customers.
Skills Required:
Expertise in Customer relationGood Communication Skill
Functional Area
Operations( All Others)
Location
Mumbai Andheri
State
Maharashtra
Country
India
Educational Qualification
BA;B COM;B SC;BBA
Age
20-25
Experience
0 to 1 Year
Salary Range
15000 to 20000 (INR)
This post is listed Under  Thane jobs
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