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Company Name : Google
Location : New York, NY
Position : Benefits Program Manager
Job Description : Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:
In-office locations: Atlanta, GA, USA; Chicago, IL, USA; New York, NY, USA.
Remote location(s): United States.
Minimum qualifications:
Bachelor’s degree or equivalent practical experience.
5 years of experience in HR policies and practices and applicable state and federal employment laws (e.g. FMLA, ADA).
Experience with case management and customer client support within People Operations/HR.
Experience in record-keeping and maintaining relevant documentation in internal systems.
Preferred qualifications:
HR/Benefits certifications (e.g. CPDM, CCM, SHRM, PHR, CEBS).
Experience engaging in the interactive process under the Americans with Disabilities Act (ADA).
Experience in partnering with and influencing clients, partners, service providers, and taking a data-driven and consultative approach.
Knowledge in assisting employees to help resolve benefits and payroll issues.
Ability to work with stakeholders and leaders to present and clarify concerns regarding an existing project, program, or solution.
About the job
At Google, our Benefits team runs innovative programs that help our global teams. With offices across the world, you’re able to swiftly maneuver through the complexity of serving different legal and cultural practices, while also finding creative opportunities for giving our team equitable support. You will build an understanding of what wellness truly means to each team member, and implement programs, as our team grows in size and diversity.
As a Benefits Program Manager, you will lead the leave of absence and complex case management. You will manage complex requests from employees, consult on projects, administer vendor-powered programs, and more.
Additional Information
(Colorado only*) Minimum salary of $107,000 + bonus + equity + benefits.
Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.
Responsibilities
Manage assigned service targets by identifying opportunities to improve and scale HR and Benefits policies and practices.
Leverage feedback from clients/businesses to make improvements to workstreams and deliverables, and addressing needs before they are raised.
Resolve and prioritize sensitive user issues through consultation with customers and collaboration with partner support.
Work cross-functionally with stakeholders to collect information, implement leave or accommodations as defined by global policies.
Manage employee, HR, and manager contacts to review leave and accommodations requests.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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