Claims Examiner 2 – PN20064956 Job Vacancy in State of Ohio Jobs Portsmouth, OH 45662 – Latest Jobs in Portsmouth, OH 45662
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Company Name : State of Ohio Jobs
Location : Portsmouth, OH 45662
Position : Claims Examiner 2 – PN20064956
Job Description : Primary Location: United States of America-OHIO-Scioto County-Portsmouth
Work Locations: Portsmouth District Office 1005 Fourth Street Portsmouth 45662
Organization: Industrial Commission
Classified Indicator: Classified
Bargaining Unit / Exempt: Bargaining Unit
Schedule: Full-time
Work Hours: 8:00 am – 5:00 pm
Compensation: $18.84 – $22.15
Unposting Date: Mar 27, 2022, 10:59:00 PM
Job Function: Claims Examination
Job Level: Individual Contributor
Agency Contact Name: Human Resources
Agency Contact Information: 614-466-2765
Claims Examiner 2 – PN20064956
(220002MD)
Job Duties
About Us:
Our mission is to serve injured workers and Ohio employers through expeditious and impartial resolution of issues arising from workers’ compensation claims and through the establishment of adjudication policy.
The Industrial Commission is seeking an experienced claims examiner with a customer focused background who can handle assigned claims following agency guidelines and procedures, someone who can adapt to change and remain professional while working with OIC customers. The selected individual must have strong customer service skills, must pay attention to details and produce accurate work product and have the ability to multi-task, prioritize and manage time effectively.
What You’ll Do:
Under general supervision prepares 1st and 2nd level claim issues for hearings and hearing officer review using personal computer applications (CAS, ECM, Case Manager, Share Point, ICON, BWC applications) for data retrieval, verification, resolution, tracking & organization.
Reviews issues according to established Workers’ Compensation laws and Industrial Commission rules, policies and procedures.
Utilizes time management skills to meet deadlines / legislative time frames.
Uploads and verifies accuracy of documents uploaded by internal / external customers to ensure an accurate hearing folder.
Answers inquiries from internal and external customers regarding the claims process / claims status.
Backs up the customer service counter as assigned.
To read more details about this position, please click here.
What’s in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan.
Dental, Vision and Basic Life Insurance
Dental, vision and basic life insurance premiums are free after one year of continuous service.
Time Away From Work and Work/Life Balance
Paid time off, including vacation, personal, and sick leave
11 paid holidays per year
Childbirth/Adoption leave
Ohio Public Employees Retirement System
OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.
Deferred Compensation
The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Qualifications
Formal education in arithmetic that includes addition, subtraction, multiplication, division, fractions, decimals & percentages & in reading, writing & speaking common English vocabulary; 3 mos. trg. or 3 mos. exp. in office practices & procedures.
Or 6 mos. exp. as Claims Examiner 1, 16791.
Or equivalent of Minimum Class Qualifications for Employment noted above.
Knowledge of interviewing*; eligibility criteria, departmental policies & procedures & applicable laws required to process workers’ compensation claims*; addition, subtraction, multiplication, division, fractions, decimals & percentages; English grammar; oral & written business communication; office practices & procedures*. Skill in operation of personal computer.Ability to deal with problems involving several variables within familiar context; apply principles to solve practical everyday problems; gather, collate & classify information about data, people or things; handle routine inquiries from & contacts with injured workers, medical providers, employers, or their representatives; complete routine forms & prepare standard reports.
(*)Developed after employment.
Selection Process:
This position is filled through an assessment consisting of a written and computer-based test and structured interview. All parts of the test will be administered in person at the William Green Building in Columbus, Ohio.
Unless required by legislation or union contract, external candidates can expect starting salary to be set at the lowest rate of the salary range with gradual increases during and/or after completing probation and following successful annual performance review periods, for applicable positions.
Background Check Information
The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.
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