Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Commonwealth of PA
Location : Dauphin County, PA
Position : Clerk Typist 3
Job Description : THE POSITION
Looking for a rewarding job making a difference in the lives of children? Join the Office of Children, Youth and Families team! As a member of our team, you’ll be part of a diverse network that supports and strengthens families in Pennsylvania to provide safe, nurturing, and healthy environments for children. The work is challenging, but extremely rewarding! There are opportunities for professional development and growth AND free parking!
This position is in the Office of Children, Youth and Families (OCYF), Bureau of Policy, Programs and Operations (BPPO), Division of Operations (ChildLine), Clearance Verification Unit (CVU), the primary responsibilities of this position include receiving, reviewing, verifying results, and issuing clearance verification for Pennsylvania Child Abuse, Federal Bureau of Investigations (FBI) and National Sex Offender Registry (NSOR). The Clearance Verification Unit ensures, through the issuance of clearances and verifications, that an individual is either qualified or disqualified under PA Child Protective Services Law (CPSL) and Child Protective Services Regulations, to work with children or be responsible for a child’s welfare.
DESCRIPTION OF WORK
If you enjoy a workday with a variety of tasks to perform throughout the day this position is for you. You will have the opportunity to perform data entry, process FBI records, process the Pennsylvania Child Abuse History Certification applications and assist callers over the phone by informing callers of the necessary action steps when inquiring about clearance verification applications or determinations while treating each call as confidential and adhering to CPSL. Perform search and verification functions by checking information in the computer files and following current verification guidelines. If an applicant was named as a ‘perpetrator’ of child abuse and is a consistent match to an existing perpetrator of a substantiated (Founded or Indicated) report of child abuse. Research of information found on the Public Assistance Database or calling the applicant or county children and youth agency for additional information may prove necessary. Decide the proper course of action for any applications not meeting criteria, ensuring each applicant receives a timely response. Review applicant criminal history sheets to determine if prohibitive offenses exist, as per the CPSL. Perform computer queries and respond to telephone inquiries regarding receipt and a completion date of applications. Provide essential guidance to callers’ general questions regarding CPSL, ChildLine, and the Department of Human Services (DHS). Mailroom tasks such as opening, sorting, reviewing, and stamping incoming clearance applications and associated processing fees to ensure compliance with the Department of Human Services (DHS) regulations. Law (CPSL). Review the outcome for out-of-state dispositions and grading to determine if conviction from another state is equivalent to Pennsylvania’s statute and crime codes. Perform Internet queries to locate and review out-of-state statutes and crime codes to determine equivalency to Pennsylvania’s law and criminal code. Communicate professional, clearly, and consistently with applicants verbally and in writing regarding applicant inquiries or to request disposition of charges. Responsible for making final disposition on criminal record history, issuing the consistent and proper result. Required to maintain approved documentation of work activities. Identify and take the initiative to provide feedback on computer programs, software, and system or method efficiencies to the supervisor when changes that occur within the work environment are implemented to improve workflow, ensuring continued quality assurance. Exhibit professionalism, empathy, and compassion when dealing with callers to alleviate their concerns and provide a high level of customer service. Participate in special projects and assignments as directed. May on occasion assist in performing data entry, filling, and scanning or other clerical functions as assigned in the QAASU, and Appeals Unit during periods of high volume. Perform other related duties as assigned.
Additional details regarding the duties of this position can be found in the Position Description.
Work Hours: 8:30 a.m. to 5:00 p.m. with an hour lunch.
You will have the opportunity to work from home (telework), part-time up to 2 days a week until training is completed. To telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Qualifications:
You must have successfully examined and have a current score on file. If you have not already done so, you must first apply to the CLERK TYPIST 3 (EXAM) posting and follow the directions provided.
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short video!Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
Eligibility rules apply.
This post is listed Under Pennsylvania jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company