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Company Name : Koan Risk Solutions
Location : Honolulu, HI 96814
Position : Contact Center Agent, Work From Home Option
Job Description : The Contact Center Agent in our DCCA PVL (Department of Commerce and Consumer Affairs Provisional and Vocational Licensing) group takes calls from those seeking licensure by the State of Hawaii DCCA, answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers’ needs or issues and providing helpful solutions to their problems.The Contact Center Agent maintains, records, and stores all incoming inquiries in an internal database and research issues via both internal and external resources.Working Hours: Monday through Friday 7:30 a.m. to 4:30 p.m. (H.S.T.)This position is only working remotely during the COVID-19 pandemic requiring a strong and reliable internet connection and familiarity with digital platforms to accomplish assigned tasks. Options for working remotely will be offered post pandemic.Job Type: Full-timePay: $17.00 per hourBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceWork from homeSchedule:Monday to FridayCOVID-19 considerations:The position is only working remotely during the COVID-19 pandemicEducation:High school or equivalent (Preferred)Work Location: One location
This post is listed Under  Hawaii jobs
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