Customer Service Lead Bilingual Job Vacancy in SCL Health Corporate Broomfield, CO 80021 – Latest Jobs in Broomfield, CO 80021

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Company Name : SCL Health Corporate
Location : Broomfield, CO 80021
Position : Customer Service Lead Bilingual

Job Description : You.

You bring your body, mind, heart and spirit to your work as a Customer Service Lead Bilingual.

You know how to move fast. You know how to stay organized. You know how to have fun.

You’re equally comfortable with your interpersonal, communication and customer service skills.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

We.

Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.

We’re proud of what we know, which includes how much there is to learn.

Your day.

As a Customer Service Lead Bilingual you need to know how to:

Investigates claims by using computer billing systems to identify and resolve patient billing errors. Works in multiple systems and applications to resolve inquiries.

Works with patients in-person and over the phone to provide customer satisfaction and resolution to inquiries and complaints

Works with providers to communicate issues, complaints, or investigate errors.

Serves as a primary contact for a specific care site(s). Directly handles all customer services inquires and needs, provides follow through to resolution.

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

High School Diploma or equivalent, required

More than 3 years and less than 5 years required

Knowledge of medical claims and billing processes Bilingual skills – ability to speak and write Spanish.

Healthcare medical business office experience preferred

Knowledge of EPIC

Your next move.

Now that you know more about being a Call Center Representative on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

This is a remote / work from home position

This post is listed Under Colorado jobs

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