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Company Name : Unplugged Adventures
Location : Juneau, AK 99801
Position : Customer Service Representative
Job Description : We are looking for a fast-paced customer-oriented representative for our Jeep rental company. The representative will work in tandem with other dedicated staff as a liaison between the cruise lines and customers. They will provide information, explain the digital guide, and assist customers as needed. The best representatives are genuinely excited to help people and can handle communication efficiently with several groups at once. They are confident troubleshooters and aim to maintain high customer satisfaction.ResponsibilitiesMeet and greet customers at cruise docks for Jeep pick-upEducate customers on the digital guide used for navigation during the tripAssist with daily set up: ensure the vehicle is clean, vacuumed, and fueled prior to every departureHelp answer incoming phone calls from customersEnsure customer satisfaction upon their returnSkillsProven customer support experienceExcellent communication skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school degreeClean driving recordBasic understanding of iPad usageJob Types: Full-time, Part-time, TemporaryPay: $20.00 per hourBenefits:Flexible scheduleSchedule:8 hour shiftAbility to commute/relocate:Juneau, AK 99801: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Work Location: One location
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