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Company Name : Legalpad
Location : Seattle, WA 98104
Position : Immigration Specialist
Job Description : The Role
We’re looking for a person who is passionate about immigration and helping our clients navigate complex regulations to gain life-changing opportunities! You’ll be an integral part of the Client Services team, by working directly with clients to prepare immigration petitions for filing with USCIS.
You will provide industry-leading service to clients by offering timely and clear immigrations support. You are energized to help the company automate a manual, confusing process into a modern, intuitive experience that connects global talent with opportunity.
Location
This is a remote position. We are accepting applicants in the U.S. and Canada.
Responsibilities
Offer a consistent, industry-leading experience to customers by providing legal support and strategy from the initial kick-off call through petition filing.
Prepare and file initial submissions, re-submissions, and RFE/NOID responses for O-1, EB-1, and EB-2 NIW petitions.
Continuously level up by learning how to prepare new case types, such as I-485, H-1B, TN, E-3, E-2, etc.
Actively monitor individual case pipeline to achieve production targets, meet critical deadlines, and increase client satisfaction.
Effectively communicate with customers regarding procedural and case processing issues, identify client immigration solutions, and understand current client activity.
Provide feedback in opportunities for continuous process improvement and elimination of redundancy.
Provide feedback to the Technology team to further develop Legalpad’s technology vision and products.
5% of the role is dedicated to collaborating with the Technology team
Report directly to the Immigration Attorney.
Work on special projects, as assigned.
Definition of Success
Required:
1+ year of business immigration experience, either as a Paralegal or Immigration Specialist (Preference for O-1, EB-1, and EB-2 NIW experience).
1+ year of experience working in a law firm, corporate, or startup setting
Strong writing, logical reasoning, and communication skills
Strong client services skills:
Experience directly interacting for customers via email, call, and video
Experience anticipating clients’ needs and addressing their concerns
Experience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines
Ability to function independently while following established directions and processes with limited hand-holding
Strong attention to detail
Preferred:
Prior experience working with Salesforce and GSuite.
Prior experience collaborating with Technology and/or Product teams.
Prior experience working with startup founders or technology companies.
Your Superpowers
Diplomacy – You come from a place of understanding and find it easy to bring people together to understand your point of view.
Empathy – You always wear your best intention goggles, you try to understand where people are coming from and know it makes you great at your job.
Communication – You’re a skilled communicator and presenter, you know how to speak to everyone inside and out of the organization.
Curiosity – You dive deep into subjects and are interested in obtaining comprehensive knowledge of company offerings and industry trends.
Energy – You’re great at multitasking, and can pivot and prioritize to make things happen.
Passion – You’re passionate about client relations, always focused on enhancing our client experience.
What you’ll love about us
You’ll join a team where everyone is an integral part of making the world a better place. You’ll be part of a courageous, brilliant, focused, perseverant, and supportive team that is committed to making things happen. Your voice and ideas will matter. This is a once-in-a-lifetime opportunity to fundamentally change how the world goes
about pursuing work opportunities across borders.
Additional Information
(Colorado only*)
Minimum salary of $65,000 + equity + benefits.
Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado
This post is listed Under Washington jobs
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