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Company Name : Confidential
Location : Sandy Springs, GA 30328
Position : IT Help Desk Support
Job Description : We are currently hiring an IT Help Desk Analyst with 1 to 3 years’ experience who will be responsible for in-house support, installation and maintenance of hardware.This position requires excellent oral and written communication skills and the ability to work effectively with employees at all levels as well as excellent customer service skills.Job Summary: Perform installation, maintenance and support and management of user accountsPerform periodic hardware system maintenance and updatesOversee the firm’s ticketing system and respond to employee requestManage and support new technologies as adopted by the firmRequirements: 1 to 3 years of experience in an IT supporting roleGeneral knowledge of computer hardware, networking and troubleshootingExcellent customer service skills and the ability to work well with all levels of employeesA 4 year degree or relevant experience work experience in a related field.Microsoft certifications or any network certifications a plusJob Type: Full-timePay: $19.00 – $30.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceReferral programRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftEducation:Bachelor’s (Preferred)Experience:Help desk: 3 years (Preferred)Azure: 1 year (Preferred)Work Location: One location
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