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Company Name : Children’s Health
Location : Dallas, TX
Position : Lab Support Specialist
Job Description : About the Job
As a Lab Support Specialist, you impact the mission of Children’s Health by being responsible for the manipulation of laboratory specimens and/or blood and blood components, including specimen identification and acceptability verification, processing, packaging and storage, performing waived or moderately complex testing and reporting results, customer service duties including interactions via telephone and in person, and post-analytic functions that may include specimen retrieval or storage, manual charging or charge reconciliation, and other clerical duties. You actively promote a Lean work culture by performing team member duties that ensure consistent use of Lean principles and processes, including continually seek possible process improvements.
Some Highlighted Responsibilities
Verify specimen and / or blood or blood component identification and acceptability and process laboratory specimens according to laboratory procedures and standard work.
Perform waived or moderately complex testing to obtain and record results for laboratory tests according to established procedures within established TAT as delegated by the Chief of Pathology.
Answer telephone calls and respond to customer service requests with professionalism and the highest degree of courtesy and responsiveness.
Research and resolve issues with follow up to customer.
Perform various clerical duties that may include manual billing, faxing, filing and copying.
Perform preventive maintenance of equipment and maintenance of specimen storage systems.
Actively participate in inventory control and supply chain operations through application of Lean principles.
Other responsibilities as assigned.
Shift
3:00 PM – 11:30 PM, Monday – Friday, with rotating weekends, holidays, and on call.
Please note, a mandatory training period of approximately 6 – 8 weeks is required for this position. Training will take place Monday – Friday, 7 AM – 3:30 PM.
Experience
Customer Service experience preferred.
Education
High School Diploma or equivalent is required.
The starting pay for this role is $20/hr.
About Us
At Children’s Health, we value the role each team member plays in helping us deliver on our mission of making life better for children. We take pride in providing a rich and rewarding career opportunities that enable team members to reach their highest potential.
Since 2009, we have held the AANC Magnet® designation for nursing excellence. (delete if not a nursing job) We are nationally ranked in all 10 pediatric specialties by U.S. News & World Report, serve as the primary pediatric teaching facility for University of Texas Southwestern Medical Center and are recognized for quality care in every specialty.
For nine consecutive years, Children’s Health has been recognized as one of the 150 top places to work in health care by Becker’s Hospital Review. This esteemed list features healthcare systems which offer professional development, growth, excellent benefits and promotion of diversity above and beyond other organizations.
Benefits
Children’s Health offers opportunities for learning and career development; competitive pay; and a comprehensive benefits program. We promote a diverse and inclusive workplace. Our team members have a voice in their work through surveys, pulses and town halls. And we honor and celebrate our staff with year-round employee appreciation events.
We invite you to learn more about Children’s Health.
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