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Company Name : City of Miami Beach, FL
Location : Miami Beach, FL 33139
Position : Parking Operations Supervisor
Job Description : Nature of Work
This is highly responsible supervisory and administrative work within the City of Miami Beach’s Parking Department. Work requires effective supervision of parking operations within the following Divisions: On-Street: including Metered Parking, Regulatory Signage, and Parking Enforcement programs; Off-Street: including Parking Facilities and Special Events programs. Work includes effective supervision in planning, designing, installing, maintaining and enforcing on-street and off-street parking regulations as well as maintaining excellent customer relations with the public, City departments, and other agencies. Work also includes office and field duties as well as the supervision of day-to-day activities within the various disciplines associated with municipal parking operations.
Illustrative Examples of Essential Duties
Coordinates operational activities with Parking Department Personnel and with other City departments as needed.
May supervise any of the following areas: pavement markings, sign making and installation, meter maintenance, facilities maintenance, and enforcement revenue control functions, as applicable.
Inspects work sites, to ensure successful completion of work assignments within each area of responsibility.
Responds to requests for services and other assistance from supervisors, staff and members of the public.
Assures excellent customer relations with the public, City departments, and other agencies through delivery of quality service, prompt handling of special requests and satisfactory resolution of complaints.
Orders adequate materials and supplies to ensure work proceeds without unnecessary interruptions.
Prepares and maintains records and reports.
Provides recommendations on various staff matters including hiring, disciplinary actions and evaluations.
Supervises, trains, assigns, and evaluates performance of operational staff including but not limited to: Municipal Services Workers, Meter Repair Technicians, Painters, Parking Dispatchers, Parking Enforcement Specialists and Sign Makers.
Instructs and directs personnel in the proper methods and techniques for accomplishing assigned tasks.
Conducts training on methods and on new equipment and enforces safety standards and safe operations.
Evaluates performance of equipment and operations.
Schedules and assigns daily work activities to subordinate personnel.
Assigns routes, zones, work orders, and tasks; and ensures timely completion.
Performs related work as required.
Minimum Requirements
High School diploma or equivalent.
Six (6) months experience in Parking operations including: metered parking, parking facilities, parking enforcement programs or regulatory signage.
Valid Driver’s License, with acceptable driving record.
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact.
Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, Computer, calculator, copier, and fax machine.
Significant standing, walking, moving, climbing, carrying, bending, kneeling, some crawling, reaching, and handling, sitting, pushing, and pulling.
For all positions:
Ability to establish and maintain effective working relationships with elected officials, coworkers, the press the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity or sexual orientation.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies. Strong understanding of ethical behavior is required.
Ability to maintain regular and punctual attendance.
Performs related work as required
Reports to work as directed during an emergency as an essential employee of the City of Miami Beach
For all technical, professional, supervisory and managerial positions:
Ability to develop innovative and creative solutions to issues consistent with the City’s strategic plan.
Applicants must detail any related work experience on the application or risk disqualification. It is the applicant’s responsibility to update their NEOGOV profile with work experience, education, certifications and personal contact information when submitting each application, failure to do so will result in ineligibility. City of Miami Beach employees must reflect their current position and detail their work experience on the application to avoid being disqualified.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran’s preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (either Member 2 or Member 4), as well as the final Department of Defense Disability Letter (dated within one year) must be submitted with the application
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