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Company Name : Indegene
Location : Delhi, Delhi
Position : PATIENT CARE ADVISOR
Job Description : Meeting with 4 – 5 patients suffering from different ailments everyday (at the hospitals, clinics, homes if required)
Counseling and speaking to them for health outcomes management in person so that they understand the long-term implications of managed patient care
Collate health records related data from consenting patients
Meet the regular patients at regular intervals as advised
Capture details related to Adverse Drug Reactions reported by patient in pre-defined templates
Handling patient queries and providing response from pre-defined FAQs
Provide patient support by coordinating with pharmacists and stockists
Receive regular feedback from team managers and undergo program related training and on the job training on a regular basis
Skills Required
Qualifications: B.Pharm/ B.Sc (Microbiology, Biotechnology, Dietics, Nutrition) fresher – 2 years of experience.
Fluent in English, Hindi and any one regional language (Gujarati, Marathi, Bengali, Kannada, Tamil, Telugu and Malayalam, Assamese, Rajasthani)
Good computer skills
Ability to work in a process driven/ structured environment
Empathy and willingness to listen and relate.
Candidates with two Wheeler are preferred.
This post is listed Under Delhi jobs
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