Phone Operator III (BLANK AST 3) – Hospital Operators Job Vacancy in UC Davis Health Sacramento, CA – Latest Jobs in Sacramento, CA
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Company Name : UC Davis Health
Location : Sacramento, CA
Position : Phone Operator III (BLANK AST 3) – Hospital Operators
Job Description : Department Description
The Hospital Operator department handles routing and directing incoming phone calls.
Job Summary
Final Filing Date
3/27/2022
Salary Range
$24.66 – $35.34
Salary Frequency
Hourly
Appointment Type
Staff: career
Number of Positions
1
Percentage of Time
100%
Shift Hour
???
Location
Administrative Support Building
City
Sacramento
Union Representation
Yes (CX)
Benefits Eligible
Yes
We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs.
THIS IS NOT AN H1- B OPPORTUNITY
Responsibilities
As an Assistant 3, you will act as a lead in the Operators department. Your day-to-day duties will revolve around providing directory assistance to incoming callers, while assessing urgency and handling high priority and/or urgent patient matters.
This position has lead responsibilities. You will assist with hiring and training, maintain our operator online directory/operator database, engage in preventive maintenance (code / alarms), act as the sitting lead or back-up every day (in absence of supervisor), and act as a subject matter expert and point of contact for your supervisor. You may also be assigned special functions and projects as they are assigned by the supervisor.
Required Qualifications
Experience in a call center or similar high call volume type environment or in person in a clear, mature, cooperative, informative, and diplomatic manner with staff, physicians, executives, and general public.
Leadership experience and/or skills to train, motivate, distribute and review staff work.
Strong customer service, telephone and interpersonal skills.
Experience in an administrative role.
Special Requirements
This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.
Diversity, Equity, Inclusion and Belonging
At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain – we improve.
We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.
As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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