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Company Name : Bell Honda
Location : Phoenix, AZ 85023
Position : Service Advisor/Writer
Job Description : What we desire from you: Must exude the confidence through body language, visual appearance, and verbal communication that leaves the customer knowing “Bell Honda WILL fix their car the right way, the first time, PERIOD! “Assist all customers (retail and shop) in selecting suggested service in a friendly, professional, and efficient mannerWalk around the vehicle with the customer to increase customer awareness of vehicle condition and educate and suggest a review of other items you may see needs attention.Answer all questions/concerns with compassion and confidence. Build Rapport.Ability to listen and process before answering a client.Generate service order estimates/quotes for customersSchedule appointments and maintain an organized schedule.Conduct post-repair follow up.Resolve customer complaints quickly.What we look for: Previous automotive service advisor experience preferred – 2 years minimum customer service or sales.High CSI ratingOutgoing personality with expertise at developing client relationshipsBasic MS Office knowledge; computer software and internet proficiencySelf-motivated, goal-oriented, and ability to work in a fast-paced environmentCurrent, valid driver’s license and satisfactory Motor Vehicle Report (MVR)All potential employees must pass pre-employment testing including a background checkAll team members must desire to put the customer first and be detail oriented.Some people have cravings for success and perfection: the craving is so strong and deeply rooted they can’t accept to be average. That is Bell Honda. That is the type of candidate we are looking for.All about you:Paid training and development.You will receive on-going training, access to Honda’s product knowledge, and the opportunity for true career growth.Medical and dental coverage available after 2 month period.Paid vacation.401(k)Bell Honda is an equal opportunity employer and provides a clean work area and a drug-free atmosphere.Job Type: Full-timePay: $60,000.00 – $150,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offRetirement planVision insuranceSchedule:10 hour shiftEducation:High school or equivalent (Preferred)Experience:Customer Service: 2 years (Preferred)License/Certification:Driver’s License (Required)Work Location: One location
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