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Company Name : Explain Events
Location : Cincinnati, OH
Position : Social Media Assistant
Job Description : The ideal candidate is someone who is passionate about delivering the best customer experience, is proficient in using multiple social media channels, has a strong sense of empathy, and can help drive exceptional customer service by helping customers who reach out to us through social media for assistance.Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Create consistent, meaningful content on social media platforms for the respective markets.
Responsible for producing high-quality content.
Contribute to the Agency’s paid social media objectives through strategy creation, implementation, and ongoing optimization.
Continually improve paid media tactical planning and buying across all platforms.
Apply expertise in the planning process, audience and creative strategy development, budget forecasting, and industry tracking; be a strategic thought partner in team meetings.
Strategically manage the channel relationships and contribute to the development and refinement of our media channels buying core strategies.
Manage paid social campaigns from setup, execution, optimization, and reporting to the clients’ key performance indicators, which vary by campaign types and objectives.
Manage paid social ad campaigns and leverage first- and third-party data to build audiences.
Actively monitor and evaluate campaign performance in platforms, leveraging insights and trends, and provide data-backed recommendations to the integrated Media team.
Work collaboratively with media planners, analysts, and Agency partners to meet and exceed stated objectives, and provide new solutions for clients.
Skills
Previous relevant work experience.
Experience in managing and executing paid social media campaigns across platforms is a plus.
Exceptional verbal, written, and presentational skills.
Competent in campaign planning, recommending strategies, and budgeting.
Able to work independently and collaboratively with remote team members.
Flexible and ability to perform in a fast-paced environment with concurrent and competing deadlines.
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Schedule:
Day shift
Monday to Friday
Weekend availability
Supplemental Pay:
Bonus pay
Signing bonus
Ability to commute/relocate:
Cincinnatti, OH 45206: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
This post is listed Under Ohio jobs
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