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Company Name : P. Terry’s Burger Stand
Location : Austin, TX 78758
Position : Vice President of Operations
Job Description : P. Terry’s is currently seeking a Vice President of Operations. This role oversees all restaurant operations, catering, guest relations and commissary operations. This position reports to the CEO and works closely with the leadership team to plan and set strategic objectives and then drive execution across the operations in support of the Company achieving its objectives.
The VP of Operations must be a Culture Champion – foster a transparent and collaborative environment, possess exceptional leadership skills rooted in coaching and development, drive accountability across the operations and promote a positive work environment that aligns with our employee-first culture and operating principles.
If you are hired, your responsibilities will include:
Protect and promote the unique culture built by founders Patrick and Kathy Terry
Collaborate with and support the Leadership Team to evaluate, develop, and improve sustainable operating systems and processes
Guide and support the organization through a period of accelerated growth
Work closely with Human Resources & Training on people planning, recruiting, development and the implementation of training initiatives and company policies
Train, guide, direct and evaluate direct reports to achieve personal, professional and company goals
Create goals, action plans, and motivate Operations management toward achieving area and company goals and objectives
Utilize leadership skills to develop a cohesive and collaborative team environment between operations and the home office
Successfully promote and enforce company policies, procedures, ideas, and concepts.
Oversee and facilitate creation of detailed operating plans and budgets for all burger stands, catering, and commissary operations to align with and support the company’s plan
Drive planning and execution to achieve financial results that optimize top-line sales and bottom-line profitability
Understand current operational challenges by location and provide insight and direction for optimization and improvement
Monitor the competitive landscape and trends; attend industry events, as appropriate, to stay abreast of new initiatives and ways to maintain our competitive advantage
Participate in vendor negotiations to ensure product quality, availability and cost-efficiency
Leverage and optimize current platforms to improve operational efficiencies—i.e., CTUIT, SMG Guest Satisfaction, OLO Online Ordering, Caterease Catering Management Software, etc.
Qualifications
Bachelor’s degree in Business, Finance, Hospitality, or related field, preferred
Minimum of ten (10) years of leadership experience with a significant amount as Vice President or Director of Operations within the restaurant industry in a multi-unit environment
Experience in a high growth, new restaurant opening experience, required
Prior experience in all phases of the restaurant industry, including operations, finance, marketing, strategic planning, human resources, and development.
Executive presence and maturity. Strong relationship builder with personal characteristics that include accountability, inclusiveness, fairness, humility, forward and creative thinking combined with sound judgment, honesty, integrity, and discretion
Values creating a calm, predictable work environment
Self-motivated, organized, creative, detail-oriented, excellent oral/written communication skills, thoughtful, intellectually curious, authentic
Proven track record of delivering strong financial results within a growing, multi-unit restaurant company
Availability to work a flexible schedule which will occasionally include long hours, nights, and weekends
Must maintain a safe driving record and be able to drive between locations using personal vehicle
Spanish speaking ability a plus, but not required
P. Terry’s Burger Stand: Overview | LinkedIn
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