Work at Home Retail Phone Support Job Vacancy in ContactUS, LLC Columbus, OH 43220 – Latest Jobs in Columbus, OH 43220

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Company Name :
ContactUS, LLC
Location : Columbus, OH 43220
Position : Work at Home Retail Phone Support

Job Description : ContactUS Communications based in Columbus, Ohio is expanding our work@home program.
You must have your own computer/laptop, Pass a speed test for high speed internet, ethernet cord, high quality headset with a microphone and a quiet work space. You also must be 18 with a HS Diploma or GED
Training starts Monday, April 4th from 1:30pm-10pm EST
What a typical day looks like:
Input information from interactions into customer management system.
Handle incoming calls, emails, letters, and chat sessions from customers
Look up product information to provide answers and recommendations.
Explain products in a clear and professional manner.
Obtain and examine all relevant information to assess validity of complaints.
Quickly assess customer needs and proactively provide solutions.
Consistently use sale approach and techniques based on product.
Refer unresolved customer grievances to designated departments.
Qualifications:
Comfortable using PC platforms, Microsoft Office
Ability to type 25 wpm or greater
Friendly, Energetic and personable attitude
Excellent verbal and written communication skills
Excellent troubleshooting skills
Flexible team player with ability to execute duties efficiently
Reliable and conscientious
Good organizational skills and work habits
Ability to work alone with minimal assistance
Flexible schedule including evening and weekends up to midnight
Ability to be flexible and quickly adapt to changing business need
Benefits include:
Paid Time Off
Paid Training
Medical/Dental/Vision Insurance
401K Plan
Opportunity for advancement
Competitive starting wage
Work in the comfort of your home

This post is listed Under Ohio jobs

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