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Company Name : Alaska X
Location : Skagway, AK
Position : Zipline Guide
Job Description : Provide safety information to the guests prior to starting the zip line tour. Guide guests through various zip lines and bridges while providing guests with a safe and enjoyable experience.MAIN JOB RESPONSIBILITIES:Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime” by being attentive to the needs and/or wants of the guests, answering any and all questions guests may have throughout the excursion, and notifying management of unhappy guests and/or obtaining guests’ information for management to contact themMonitors the safety of our guests at all timesPerforms chores before, during, and after tours to include, but are not limited to, the following: cleaning bathrooms, emptying trash cans, stocking the refreshment area, chopping wood, clearing brush, and cleaning equipmentDaily safety check of the course and equipmentAssists guests getting into and out of all vehiclesPresents guests with quality, accurate information during the tourPresent guests with safety information prior to starting and during the zip line tourGuides guests through the course providing a safe and enjoyable experienceEnsures that guests are outfitted with the proper safety equipmentMaintains and properly stores gearADDITIONAL JOB RESPONSIBILITIES: As assigned by managementALL POSITIONS IN COMPANY ARE RESPONSIBLE FOR THE FOLLOWING:Adhering to all company policiesStriving to accomplish goals discussed with management during the monthly evaluationsREQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:Must possess the knowledge, skills, and abilities related to climbing and zip liningMust be able to work at great heightsExcellent communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tactSkilled in guest attentiveness as demonstrated by responsiveness to the needs and wants of our guestsSkilled in maintaining a positive attitude at all times even when handling difficult and/or stressful situationsAbility to memorize, recall, and present information and factsAbility to make oral presentations that engage an audienceAbility to initiate interaction with guestsAbility to work well within diverse groups to achieve common goalsAbility to be detail-oriented and use good judgment when it comes to safetyAbility to work in a fast paced work environmentAbility to assume and complete tasks without direction and with little supervisionQUALIFICATIONS:Valid driver’s license or the ability to attain oneAbility to work irregular work schedulesENVIRONMENTAL CONDITIONS:All work is performed outside, so will be subject to possible adverse weather conditions and variations in temperature.Will be subject to noise, to include but not limited to, constant dog barkingWill be subject to dust, odors, and contact with water and/or other liquidsWill be subject to hazardous conditions (working with different machinery, etc)PHYSICAL ASPECTS OF THE JOB:Must be able to lift and carry a 40lb weight for a distance of 200 feetPosition involves frequent (usually at least 2.5 hours a day but no more than 5.5 hours a day) standing, walking, handling objects, grasping items, & manipulating machinery and small itemsPosition involves occasional (usually no more than 2.5 hours a day) sitting, carrying, balancing, bending, stooping, and kneelingNote: The statements in this document are intended to describe the general nature and level of work being performed by employees. They are not to be understood as an exhaustive list of responsibilities, duties, and skills required in this position. Furthermore, they do not establish a contract for employment, and they are subject to change, with or without notice, at the discretion of the employer.This Company Describes Its Culture as:Team-oriented — cooperative and collaborativeWork Location:One locationWork RemotelyNoJob Types: Full-time, TemporaryPay: $17.00 – $21.00 per hourSchedule:8 hour shiftSupplemental Pay:Bonus payTipsAbility to commute/relocate:Skagway, AK: Reliably commute or planning to relocate before starting work (Required)Experience:Customer service: 1 year (Preferred)License/Certification:Driver’s License (Preferred)Work Location: One location
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