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Company Name : Upper East Side Rehabilitation and Nursing Center
Location : New York, NY 10075
Position : Admissions Representative
Job Description : Cassena Care is currently hiring Admissions candidates to join our team in our Upper East Side location. We are seeking customer service oriented, motivated individuals to join our dynamic team of professionals including Admission Coordinator, Patient Advocates and Hospital Liaisons.Tasks include developing strong working relationships with the local hospitals, ability to provide information and convey the facility to potential patients and their family members, processing of patient admissions records in an efficient manner and ensuring a quality customer service experience throughout the stay.Additional responsibilities include:Facilitate admissions from hospital and community setting into the facilityReview referral packets from hospital with nursing department to determine if clinical needs can be metFacilitate ongoing communication with referral sources including but not limited to hospitals, assisted living facilities, community agencies and family membersProvide information and tours of the facility – either in person or virtual – in order to best assist family members through the admission processComplete financial screenings to verify insurance coverage and obtain authorization from managed care companiesRemain available to patients and family members during the course of their stay to ensure satisfactionWork with interdisciplinary teamParticipate in facility eventsQualifications:Minimum Associates Degree preferredExperience in the field of Sub-Acute Rehabilitation / Long Term Care preferredHealthcare, sales, marketing experience a plusKnowledge of Microsoft Office, typing, medical terminology knowledge and data entry required a plusSalary commensurate with experienceGenerous PTO PackageHealth and Dental Insurance401K planWe are an EOEJob Type: Full-timePay: $45,000.00 – $50,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offSchedule:8 hour shiftDay shiftMonday to FridayCOVID-19 considerations:All employees MUST be fully vaccinated.Ability to commute/relocate:New York, NY 10075: Reliably commute or planning to relocate before starting work (Preferred)Experience:Microsoft Office: 1 year (Preferred)Customer service: 2 years (Preferred)Work Location: One location
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