Call Center Representative Job Vacancy in ARCSmart Solutions Chandler, AZ 85234 – Latest Jobs in Chandler, AZ 85234

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Company Name :
ARCSmart Solutions
Location : Chandler, AZ 85234
Position : Call Center Representative

Job Description : Must be able to work in Gilbert, AZ6 Month experience call center preferred6 Month Technical support call center preferredSkills/Qualifications: Strong multi-tasking skills, including conversing while navigating a CRM platform simultaneouslyProficiency in using at least two or more computer applications and programs simultaneouslyExcellent active listening and communication skills, good judgement, patience, understanding, and the ability to de-escalate customers while resolving their issueMust be able to articulate troubleshooting steps clearly and concise to all customers, including those who are elderly, hard of hearing or lack of internet knowledgeMust have basic knowledge of the following equipment and products:Modem, IPS, Upload/Download, Internet speed/service, Router, Broadband satellite internet and VOIP6 Month experience call center preferred6 Month Technical support call center preferredPay and Work Hours: $15.50 -$17.50 per hourHours of Operation are 7 Days a Week- 5am to 10pm.100% Attendance and schedule flexibilityShifts range from 5am start to 1pm start. Availability is based on business needs and performance.Why Choose ARCSmart?We love to promote from within!!!Family EnvironmentPaid TrainingGame areaQuiet RoomJob Type: Full-timePay: $16.00 – $18.00 per hourBenefits:Health insurancePaid time offSchedule:8 hour shiftDay shiftEvening shiftHolidaysMonday to FridayOvertimeWeekend availabilitySupplemental Pay:Bonus paySigning bonusCOVID-19 considerations:To help keep employees safe and healthy, ARCsmart is currently Social Distancing in our offices as well as providing disinfectant cleaners and hand sanitizer throughout the facility. We have a variety of campaigns to bring employees spirits together!Application Question(s):Do you live in Arizona?Experience:Customer Service: 1 year (Preferred)Work Location: One location

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