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Company Name : Continental Auto Parts
Location : Newark, NJ 07114
Position : Call Center Representative
Job Description : ***COMMISSION WILL BE EARNED AFTER 30 DAYS OF EMPLOYMENT***About Us: Continental Auto Parts was founded in 1997 to meet the demand for a full-service warehouse in the automotive parts industry. Located in NJ, OH, PA, and Upstate New York. Continental Auto Parts’ new warehouse totals over 500,000 square feet and serves as a model with one of the first fully functioning electronic order processing systems for the after-market automotive parts industry.We carry a full line of automotive parts and accessories, and most items are in stock for immediate shipment. Whether you need headlights, sheet metal, mirrors, body panels, radiators, a/c condensers, inter-coolers, alloy wheels, and recycled bumper covers, these parts are stocked for delivery or shipment when you need them.We are a leading company in the auto parts distribution industry for over 25 years.We are actively looking for Call Center Representatives for our Newark, NJ office.Job Overview: The successful candidate will research and promote opportunities to increase revenue. The ideal candidate will be self-motivated, goal oriented, and willing to work within a team environment.Job Responsibilities: Edit orders received for pricing.Informs customer of unit price, shipping date, anticipated delays and any additional continue information needed by the customer.Writes on order forms or enters data into the computer, to determine the total cost for customer.Assigns customer order’s shipping dates. Routes order to department for filing and follows up on orders to ensure delivery by specified dates.Records or files copy of orders received according to expected to delivery date.Communicates with the Finance Department regarding credit availability.Check inventory control and notify sales Manager of orders that would deplete stock.Recommends type of packing or labeling needed on orderBe knowledgeable of company policies, procedures, practices, product and service.Other duties as assigned by the Sales Manager.Qualifications:High School or equivalent preferred.2-3 years’ experience of customer service and/or sales.Bilingual (English & Spanish) preferred.Other Skills: Computer literate, excellent customer service skills, good communicate skills, ability to work under pressure.Job Type: Full-TimeSchedule: Monday – Friday 8AM-5PM plus 1 Saturday a MonthMonday – Friday 8:30AM-5:30PM plus 1 Saturday a Month***COMMISSION WILL BE EARNED AFTER 30 DAYS OF EMPLOYMENT***Job Type: Full-timePay: $14.00 – $17.00 per hourBenefits:401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridaySupplemental Pay:Commission payCOVID-19 considerations:We have been and we are still very cautious to the COVID-19 pandemic. To protect our employees we have provided face covering/masks, gloves and hand sanitizers.Education:High school or equivalent (Preferred)Experience:Customer Service: 2 years (Required)Safety Practice: 2 years (Preferred)Automotive Parts: 2 years (Preferred)Order/Payment Processing: 2 years (Preferred)Problem-Solving: 2 years (Preferred)Administration: 2 years (Preferred)Language:Spanish (Required)License/Certification:Driver’s License (Preferred)Shift availability:Day Shift (Required)Work Location: One location
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