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Company Name : Wood & Myers Oral & Maxillofacial Surgeons
Location : Carlisle, PA 17015
Position : Call Center Representative
Job Description : The call center representative will handle appointment activities, takes detailed phone messages, facilitates friendly and clear communications between patients, co-workers and doctor in a fast pace oral surgeon practice. Ideal candidate would be able to multi-task, excellent phone/typing skills and have a friendly and energetic personality and a team player. Some dental experience is required.Answer incoming phone calls in a call center environment.Direct calls to the appropriate person.Change, Schedule or Confirm Appointment for the caller.Take and deliver message to unavailable personConfirmation phone calls to scheduled patients.Filling and changing schedule as directedEmailing confirmations and thank you for scheduling to patients.Inform patients of financial obligationsCandidate’s must process an ability to display a good-natured and cooperative demeanor when dealing with patients.Job Type: Full-timeSchedule:8 hour shiftExperience:dental: 1 year (Preferred)Work Location:One locationWork Remotely:NoWork Location: One location
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