Computer Support Specialist 2 Job Vacancy in Pierce County Washington Tacoma, WA – Latest Jobs in Tacoma, WA

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Pierce County Washington
Location : Tacoma, WA
Position : Computer Support Specialist 2

Job Description : DescriptionApplications received by 3/21 will receive first consideration.Position SummaryWhy It’s a Great Opportunity: This is a great opportunity to bring your hardware and software expertise combined with troubleshooting to impact the community around you. You will work in a fast-paced, exceptionally collaborative environment and will provide a broad range of support to the department. You will maintain the department information technology equipment inventory and plans for future hardware/software technology needs for criminal defense specifically and justice system in general.Why It’s a Great Department: The mission of the Department of Assigned Counsel is to provide and administer the public defense delivery system in Pierce County in a manner that assures eligible people receive professional and effective representation while efficiently utilizing public resources. The Department of Assigned Counsel provides professional high-quality representation to individuals in a variety of settings.How to be Successful in the Role: We are looking for someone who is detail oriented and knows how to manage their time and priorities. We need a strong communicator and someone who can manage relationships across all levels of the organization. Someone who can take complex concepts and explain in a clear and understandable manner.Your Future in this Role: In this position you will develop professional networks across Pierce County including the IT division. Your work will directly impact your community and it offers a great foundation for future positions within Assigned Counsel and Pierce County.Core Daily Responsibilities: *Implement and support department technology services to keep the department’s computer systems maintained.Troubleshoot and resolve various issues, both on-site and for remote workers, related to workstations and related hardware/software on multiple computing platforms. Isolate location or level of failure and remedy per IT standards or work with IT to fix problem.Recommend technology solutions based on research, knowledge, and adherence to IT Division standards and documentation.Advise management on departmental IT needs. Act as a liaison between Information Technology and the department to communicate county-wide IT plans and direction.Request login account creation, modifications, and removal from central systems such as Active Directory, email, financial systems, and SUN. Assist department staff with resetting and changing their account passwords.Provide end-user training in department software/hardware as needed.A classification description with a more detailed list of essential function can be found here.QualificationsMINIMUM QUALIFICATIONS*A Bachelor’s degree in computer science, data processing, education, business or public administration, engineering, or related field ANDTwo or more years of information technology applications and systems experience is required.Additional education or experience may substitute for the recruiting requirements.SPECIAL REQUIREMENTS/QUALIFICATIONS: Prior to being hired in any county department in which compliance with the US Department of Justice CJIS security policy is mandated, a candidate must successfully complete the required background investigation, which may include fingerprinting, physical examination, behavioral assessment, and polygraph. Thereafter, employers must continue to meet CJIS standards and requirements.A valid Washington State driver’s license may be required when travel is required of the position. Ability to travel to remote sites.Skill in working with employees with various computer competencies.As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.Supplemental InformationTo be considered for this opportunity please: Complete and submit an online Pierce County Employment Application by selecting “APPLY” above or go to: www.piercecountywa.org/jobs.If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.This is a competitive selection process. Your application form will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County’s needs will be eligible for further consideration. Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a great place to live, work, and raise a family?Job Type: Full-time

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