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Company Name : Parker Staffing
Location : Seattle, WA 98115
Position : Customer Care Representative
Job Description : Customer Care Representative needed for a refreshing naturopathic clinic in SeattleJob ID: 20296Pay Rate: $25.00Location: Onsite in Ravenna/Greenlake area – Seattle, WAEmployment Type: Contract to HireSchedules: Two different schedules to choose from, details below*Full-time – 9am to 5pm (Tues, Wed, Fri, Sat), 10:30am to 7:30pm (Thu), Sundays/Mondays Off*Part-time – 9am to 5pm (Sun), 10:30am to 7:30pm (Mon & Tues) **In compliance with the Department of Health and vaccine mandates, COVID-19 vaccination & proof of vaccine will be required prior to employment.** A brand is defined by the experience a customer receives. You believe that if the customer can put their trust in you, you can make a bigger impact through the care you provide and walk away holding on to that feeling of authenticity. If you feel aligned with this opportunity, then we want to connect with you about this Customer Care Representative position!Using a functional medicine approach, our client’s Naturopathic doctors embrace nature’s medical wisdom, diagnostic testing and hands-on therapies to achieve health goals for the communities they serve. With one clinic nestled in the sweet spot of Seattle, minutes from the beautiful Ravenna Park, and one established in Lacey, surrounding by lush greenery, patients come from all over Washington to receive exclusive care for various ailments. It’s a known fact that one can revel in the balance they feel after a therapeutic massage, an Electro-Lymphatic therapy or IV therapy session, or other alternative commencements that tend to each unique health journey.Join a warm and inviting team that strives to be cognizant of your individuality, supportive to the alignment of your health, AND is enthusiastic in helping to optimize your professional growth within the company.What are the essential responsibilities of a Customer Care Representative?Support callers with a calm and patient demeanor, acknowledging their unique inquiries and providing swift assistance.Seek out new patients by reaching out to the community and booking appointments.Check-in and checkout patients; processing transactions and the end of service.Sales and cashiering (QuickBooks experience is a plus)Assist clients with schedule their appointments, using an online scheduling system for both locations (Seattle and Olympia)Maintain cleanliness and order within the clinic, ensuring product displays are organized and supplies are well stocked.Support management, administrative and practitioner staff across the team.Aid patients in resolving any conflicts or schedule changes.Research, contribute and manage social media content; create and distribute marketing materials as needed.Experience & QualificationsMinimum of two years receptionist/front end experienceExperience in administrative roles in clinics or spasStrong knowledge with coordinating and scheduling appointments, as well as managing patient accountsSuperb customer service and demonstrated sales abilities; phone management skills are importantDetail-orientated with refined accuracy skillsAbility to multitask and self-manageAbility to learn new software quickly with fastCreative and proficient with social media and marketingParker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Job Types: Full-time, Part-timePay: $25.00 per hourBenefits:Health insuranceSchedule:8 hour shiftMonday to FridayWeekend availabilityAbility to commute/relocate:Seattle, WA 98115: Reliably commute or planning to relocate before starting work (Required)Experience:Healthcare Administrative Support: 1 year (Preferred)Administrative Assistants & Receptionists: 2 years (Required)Work Location: One location
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