Customer Service Call Center Representative Job Vacancy in A/C Doctors, LLC Gilbert, AZ 85233 – Latest Jobs in Gilbert, AZ 85233
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Company Name : A/C Doctors, LLC
Location : Gilbert, AZ 85233
Position : Customer Service Call Center Representative
Job Description : At A/C Doctors, LLC we outperform the competition in the areas of employment, service, and safety. We strive to provide high quality products and services to all of our customers. The work and attitude of our employees is important to the success of our Company. Join an organization that has a reputation for outstanding leadership, innovation, and expertise. We encourage our employees to use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services in the industry. Our employees take pride in their employment, have fun, and enjoy a work-life balance.We Take Care of Our PeopleWe strive to provide benefits that compliment our employees’ needs. We believe taking care of our people is the right thing to do.Competitive pay. $17-18 + monthly spiffs & bonusesHealth, Dental, and Vision coverage for you and your family401k with company match (4%)Paid Vacation and Sick TimePaid TrainingCasual Dress Code – we embrace our employees feeling comfortable at workOpportunity for AdvancementFlexible Schedule OptionsHaving fun while you work!You are: honest, have integrity, and are reliable. Detail oriented, growth minded and driven. Excited about resolving customers’ concerns with accuracy and efficiency. Able to make the best choice when confronted with a difficult situation. Active participant in ongoing learning, training and being awesome.Together we’ll be: A passionate customer service team delivering a WOW customer experience to our community. Working collaboratively as part of a drama-llama free team, you will feel empowered and supported to make a difference.What you will be doingConsult on customer success – Advise customers on how to successfully leverage the product/service based on their unique needs.Membership Liaison – Act as a membership expert to ensure information given to customers is accurate, up-to-date and strategic. Explain plan benefits, assisting with renewals, and scheduling recurring services.Track interactions in CRM – Record customers interactions in internal system for cross-functional awareness and relationship development.Participate in ongoing learning, training, and growth opportunitiesWhat you will bring alongHigh School diploma or general education degree (GED)2+ years proven experience in supporting client successExcellent written and verbal communication skillsAbility to address complaints and issues with effective solutions and a positive attitudePassion for delighting customers with above and beyond serviceExcellent time-management and prioritization skillsFamiliarity with Service Titan CRM systemJob Type: Full-timePay: $17.00 – $19.00 per hourBenefits:401(k) matchingDental insuranceEmployee assistance programEmployee discountHealth insuranceHealth savings accountPaid time offPaid trainingVision insuranceSchedule:8 hour shiftDay shiftEvening shiftMonday to FridayNight shiftSupplemental Pay:Bonus payExperience:Customer Support & Client Services Occupations: 1 year (Preferred)Work Location: One location
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