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Company Name : NFX Guild
Location : Houston, TX 77004
Position : Customer Service Representative ($19.15/hour & work from the office/home)
Job Description : NFX Guild invites hardworking, motivated candidates to fill the Customer Service Representative position. Experience in this position is welcome, but if you don’t have any customer service experience, that’s okay. We have people on our team who are sure to help you during a training course that will get you up to speed quickly.You can work both from the office and from home.Key Responsibilities:Answering incoming product enquiriesManage customer enquiries via both phone and emailKeeping accurate records of customer interactionsManage the complaints process from start to finishLiaising with operations and field staff where necessary to resolve customer queriesProvide written and verbal quotesKey requirements:Attention to detailA dedication to providing superior customer serviceStrong problem-solving skillsA positive and empathetic natureWritten and verbal communication skillsJob Types: Full-time, Part-timePay: $19.15 per hourBenefits:Flexible scheduleHealth insurancePaid time offSchedule:Day shiftHolidaysMonday to FridaySupplemental Pay:Bonus payWork Location: One location
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