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Company Name : Jerry
Location : Norfolk, VA
Position : Customer Service Representative
Job Description : With over 2 million customers and 60+ insurance carrier partners, Jerry has quickly established itself as the largest insurance policy producer in the US. We are backed by a number of prominent investors including Goodwater Capital, SV Angel, Y-combinator and many more. Jerry is the fastest-growing insurtech company in the nation and we are ranked as a Top Startup by LinkedIn. We are scaling our customer-facing team from 100 to 300 this year to keep up with our growing customer demand. If you have a customer centric spirit, relentless drive and a track record of success, look no further, join us today!
More about us here: https://techcrunch.com/2021/08/10/jerry-raises-75m-at-a-450m-valuation/; https://getjerry.com/newsroom/jerry-named-a-linkedin-2021-top-startup
How you will be making an impact:
Respond to our customers’ insurance questions on behalf of our carriers via phone, text, email, or through the app
Help our existing customers with their current policies
Identify ways to continue improving our customer service process
Taking care of our customers starts with taking care of you:
We provide full training, leadership development and growth opportunities
Flexible hours and work-life balance
We promote based on performance, not tenure
Competitive salary
Health insurance (medical, dental, vision)
401K
Stock Options
Insurance Licensing program (we will fully fund the cost of getting you licensed)
We provide equipment for the role
You’d make a great fit if you have:
High school diploma
1+ years of experience in a customer-facing role (retail, restaurant, cafe, events, etc)
You’re great with people and love helping others
You can easily multitask and juggle lots of different tasks
About Jerry:
Jerry is building the first Super App to save car owners time and money on all their car expenses. Drivers deserve better. That’s why we’re committed to making shopping for insurance, financing, maintenance, repairs, parking and more just a few clicks, texts, or swipes away.
Jerry is taking processes that haven’t substantively changed in decades and reimagining and redesigning them. Using artificial intelligence, machine learning and bots, Jerry eliminates the need for long forms and phone calls while providing personalized services for all car-owners’ needs.
Today, Jerry is the #1 rated and most downloaded app in its category and the fastest way to compare and buy car insurance. We have more than 1M customers and we are just getting started. Join our team of curious and passionate people who love tackling real-world problems and be a part of building a revolutionary product that’s disrupting a massive market.
Jerry was founded in 2017 by serial entrepreneurs and has raised more than $130 million in financing.
This post is listed Under Virginia jobs
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