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Company Name : UniSea, Inc.
Location : Redmond, WA 98052
Position : Customer Service Representative
Job Description : Basic FunctionPerform a variety of clerical functions in connection with maintaining inventory control and movement of products into and out of plant, and custom processing of product within the plant. Provide help to other warehouse operations as needed.Essential Duties: 1) Inventory control responsibilities consisting of preparation and data entry of warehouse receipts and bills of lading.2) Inventory control responsibilities for detailed preparation and data entry of custom processing and related functions of job costing charges and packaging charges. This includes routing of pertinent information to various department managers and communicating with them regarding correct input of inventory charges. The correct preparation and entry of the above inventory control functions requires precise knowledge and careful and detailed handling of information which is ultimately communicated to cold storage customers via email, fax, or phone.3) Communicate with truckers and cold storage customers by telephone or in writing regarding shipping and cold storage information.4) Type, process and file documents and correspondence.5) Prepare Cold Storage outgoing mail daily.6) Research inventory problems relative to production and shipping.7) Responsible for handling information of a very confidential nature, both internally and externally as it pertains to customers, production, and shipments.8) Other warehouse duties as assigned.Requirements: High school, including or in addition to basic data entry training.Minimum 1-2 years similar experience.Must be proficient in the use of Microsoft Excel, Word, and Outlook. Previous customer service representative experience preferred.Job Type: Full-timePay: $45,840.00 – $53,872.00 per yearBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insurancePaid time offPaid trainingVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayCOVID-19 considerations:UniSea’s highest priority is the safety and well-being of its employees. To that end, effective January 1st, UniSea will require that all employees be fully vaccinated against COVID-19 effective January 1st, 2022.Ability to commute/relocate:Redmond, WA 98052: Reliably commute or planning to relocate before starting work (Preferred)Work Location: One location
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