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Company Name : HomeDeliveryLink
Location : Miami, FL 33147
Position : Home Delivery Operations Manager
Job Description : HomeDeliveryLink is a leading national furniture and appliance delivery company. We provide a range of home delivery and logistics solutions for world-class retailers such as Mor Furniture, La-Z-Boy, Living Spaces Furniture, Ashley HomeStore, RH, Costco and others. Our fast-growing team is made up of sharp, energetic team members with a relentless “can-do” attitude and a strong work ethic.We are currently in need of a Verified Home Delivery Operations Manager to oversee one of our operations in the Miami, FL area. This leader will oversee our network of independent home delivery contract carriers, provide excellent service to our client, and make sure that each and every delivery customer has an outstanding delivery experience. Required skills include computer-based dispatch and routing system knowledge, general business software knowledge, verifiable customer service excellence, above-average verbal and email communication skills, adherence to established processes, and process development ability.Minimum 2 years home delivery management experienceExperience leading a network of 3 or more Independent Home Delivery Contract Carriers is a big plus.DOT and Federal regulations knowledgeExperience resolving In-home damages and merchandise claimsAchievement focused work ethic, performance drivenAbility to effectivly influence and motivate delivery workersCandidates with last-mile delivery management experience and network connections in the South Florida contract carrier community strongly preferred. We are a growing, medium-sized family-owned company that takes pride in our people. We provide motivated team members with unlimited growth opportunities, a competitive benefits package including health and 401k, a liberal time-off policy, and other great benefits.We are EOE, ADA.Job Type: Full-timePay: $75,000.00 – $85,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programHealth insurancePaid time offVision insuranceSchedule:On callWeekend availabilityApplication Question(s):Please describe any relevant final mile delivery management experience you may have.Experience:Logistics Management: 2 years (Required)Work Location: One location
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