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Company Name : Prince William Urology
Location : Manassas, VA 20110
Position : Medical Receptionist
Job Description : Job Tasks and DutiesGreet patient upon arrival, sign them in obtain insurance information and any other necessary data.Answer high volume of telephone calls, ability to screen and direct calls appropriately.Take and relay messagesProvide patients with new patient forms, copies of medical procedures consents, copies of pre and post op procedure information to patients.Direct patients to the correct destinationDeal with queries from the patients.Ensure knowledge of staff movements in and out of organizationMonitor visitor access and maintain security awareness.Responsible for registration of patients, entering correct insurance data into the EMCProcess payments from patients for copays, uninsured visits and out of pocket patient responsibilityCheck in and out patients in a timely manner.Schedule appointments for new and recurring patients based on physician availability as well as physician preferences.Education and Experience * High school diploma required3+ years of customer service and medical office receptionist experienceKnowledge of computers and Electronic Medical RecordsKnowledge of customer service principles and practicesAbility to multitask, provide good judgement when problem solvingEnglish language written and verbal fluencyAbility to handle a fast-paced environment and prioritize tasks based on importanceRequires skill in exercising a high degree of initiative, judgement, discretion, and decision-making to optimally achieve the goals of the position.Skill in establishing and maintaining effective working relationships with co-workers, physicians, leadership staff, patients, and the public.Key Competencies * Excellent Verbal and written communication skillsProfessional personal presentationCustomer service orientationInformation managementOrganizing and planningGreat attention to detailInitiativeReliabilityStress tolerancePrince William Urology provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.Job Type: Full-timePay: $16.00 – $18.00 per hourBenefits:401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridayEducation:High school or equivalent (Required)Experience:Customer Service: 3 years (Required)Computer Skills: 3 years (Required)Language:Fluent English- Spanish is a plus (Required)Work Location: One location
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