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Company Name : CA-One Tech Cloud Inc
Location : Draper, UT 84020
Position : NOC Team Member/ Operator
Job Description : Skills/ Role & Responsibilities: Excellent Oral & Verbal Communication SkillsExcellent Process and Hands-on knowledge in ITIL V4Management process handling, Good Team PlayerPrevious exp in coordination with multiple stakeholders & being part of MIM bridgeCoordinate with the cross department teams to resolve P1/ P2 issues.Communication of high impact/ mission critical issues to respective teams & Executive Stakeholders.Represent & be the ‘voice’ of NOC on IT SEV major incidents and P1/ P2 crisis calls.Perform Turnovers to the next shift to ensure continuity.Job Type: Full-timePay: $55.00 – $60.00 per hourSchedule:Monday to FridayExperience:NOC Support Engineer: 3 years (Required)ITIL V4: 1 year (Preferred)Work Location: One location
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