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Full Details :
Company Name : ANZ Banking Group
Location : Bengaluru, Karnataka
Position : Officer Client Services
Job Description : About the role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.
The primary function of this role is to provide best in class customer service through emails to internal staff and ANZ customers in Asia who have enquiries related to Payments, Cash management, Channel support and Trade related enquires.
What will your day look like
A productive member of the team as measured by ATOM (individual productivity scores, RTM, productivity spread, and the like)
A reliable partner to stakeholders, customers, and counterparts as evidenced by positive feedback for services provided
An innovative thinker who proactively identifies and addresses process gaps and other inefficiencies through ideas for continuous improvement
A collaborative team member who actively contributes ideas, participates in team initiatives, shares information, and respects others’ viewpoints.
What will you bring?
We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills –
Experience with Payments investigation work, Cash management, account maintenance, Channel support amd end to end Trade lifecycle.
Intermediate knowledge of financial services including various customer tier and payment channels.
Intermediate to advanced Microsoft Excel skills
Familiarity with Payments and Cash Systems (e.g. GCP, Finacle, Filenet, Quickfinder, Midanz etc.).
So, why join us?
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We’re just as focused on seeing our people thrive as well as our customers. We’ll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics
Recruiter
Faria Khatib
Faria.khatib@anz.com
Job Posting End Date
23-Mar-2022
This post is listed Under Bengaluru jobs
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