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Company Name : Savannah Philharmonic Orchestra
Location : Savannah, GA 31401
Position : Patron Services and Ticketing Associate
Job Description : Job Title: Patron Services and Ticketing AssociatePosition: Full-Time Hourly, Non-Exempt (overtime will be necessary during concert weeks)Salary: $18/hourReports To: Director of External CommunicationsSchedule: Monday – Friday, 8:30 AM – 5:30 PM (in office); must be able to work all events outside of these hoursReporting to the Director of External Communications, the Patron Services andTicketing Associate will play a key-role in implementing the day-to-day development, office management, ticket management, and communications work of the organization. Working with the Director of External Communications to help synthesize fundraising, communications, and patron preservation plans, thePatron Services and Ticketing Associate will ensure effective patron and donor engagement with the organization.Primary Responsibilities: With the oversight of the Director of External Communications, record all gift entry and acknowledgment processes, systems, and functions, including the preparation and sending of thank you notes.Manage both the donor database and ticketing database.Help administer donor benefits and prepare sponsor/donor agreements.Ensure all phone calls and emails to the organization are answered and returned in a timely fashion.Act as runner/assistant during concert weekends (as needed by staff)Keep office tidy and organized and identify any supplies that require orderingProvide friendly and professional customer service, assisting donors and patrons with any ticketing-related issues.Assist with creation and implementation of the annual development plan that incorporates a range of strategies including annual appeals, major donors, grants, corporate and individual appeals, and special events.Assist in the production of all donor appreciation, cultivation and fundraising events, under the direction of the Director of ExternalCommunications.Occasionally attend networking events with the Director of ExternalCommunications._ _ Execute all other Patron and Ticketing activities as directed by theDirector of External Communications.Knowledge and Skills: Strong verbal communication skills and a positive attitude.Collaborative working style with a hands-on approach.Strong verbal and written communication skills.Ability to prioritize, multi-task, plan, and organize details.Ability to interact with donors, staff, and board members professionally.Must have access to a car and a valid driver’s license.Job Type: Full-timePay: $18.00 per hourBenefits:Dental insuranceHealth insuranceSchedule:Monday to FridayAbility to commute/relocate:Savannah, GA 31401: Reliably commute or planning to relocate before starting work (Preferred)Shift availability:Day Shift (Preferred)Work Location: One location
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