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Company Name : The Grand America Hotel
Location : Salt Lake City, UT 84111
Position : Pool Security Agent Part Time ($500 Sign on bonus)
Job Description : $500 Sign on Bonus
TITLE: Security Agent
REPORTS TO: Security Manager
DEPARTMENT: Security
SHIFT: Friday, Saturday, and Sunday
GENERAL PURPOSE: To provide a safe atmosphere for all Hotel Guests and Employees (at our outdoor pool primarily), while ensuring that rules and regulations are being kept and met.
JOB DESCRIPTION
At the Grand America & Little America Hotels, ensuring the safety of our Colleagues, Guests and Visitors is an integral part of our operations. As a Security Agent, your attentiveness, efficiency, and commitment will ensure our hotel remains a safe, enjoyable workplace and travel destination.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(Include the following, but are not limited to)
Provide excellent customer service when dealing with guests
Treat all co-workers with dignity and respect
Provide excellent telephone etiquette on all phone calls
Must be professional with guests and co-workers
Protect hotel property, guests, and staff
Respond to alarms and calls of distress
Perform first aid or CPR when needed
Act lawfully in direct defense of life or property
Guard against theft and maintain security
Observe signs of disorder and investigate disturbances
Patrol hotel interior, exterior, and perimeter
Stop suspicious people and ask for identification
Possess excellent oral and written communication skills
Possess detailed documentation skills
Report in detail any suspicious, criminal, or unusual incidents
Monitor and control access to hotel(s) entrances
Monitor fire alarm systems and CCTV monitors
Adhere to all company policies and procedures
QUALIFICATIONS & EXPERIENCE
Possess a valid Utah Driver’s License
Basic computer skills, effectively communicate orally and in writing
Basic interview and interrogation skills
Ability to work without direct supervision
Physical ability to perform all security assignments
Ability to work in all areas of hotel operations
Ability to remain calm and make sound judgments in threatening situations
Ability to recognize and deal with suspicious behavior
Ability to recognize and deal with threats to hotel guests and staff
Hours: Full-time
Wage: $16 – $17 Per hour (depending on experience)
Benefits Package Offered: Yes
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