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Company Name : Lincare Healthcare
Location : Dayton, OH
Position : Remote – Customer Service Representative
Job Description : **Generous Sign-On Bonus Offered to Eligible New Hires**This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC).Qualifications:· Ability to successfully manage inbound calls in a positive and professional manner· Ability to read and analyze documents such as patient orders· Ability to effectively communicate with health care professionals and patients· Ability to carry out oral and written instructions· Ability to enter patient and medical information using company software· Ability to work both independently and as part of a team· Time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment· Exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordinglyEducation and Experience:· High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience· Computer entry experience necessary#CSRJob Type: Full-timeApplication Question(s):Must have a quiet work environment free of external background noise.Must type at a minimum of 30-35 WPM.Must have this equipment for this position:Internet: high speed (min 25mbps), hard wired, < 50ms, < 5% deviationProcessor: Intel Core or Intel Pentium >2GHzMemory: 4 GB+ of RAMBrowser: IE, Chrome, Safari, FirefoxOperating System: Win10 1909, MacOS 10.15Monitor: dual monitors each capable of displaying 1024×768 pixelsSound: sound card installed (standard in most computers)Virus Protection: up-to-date anti-virus protection installed, always scan modeHeadset: USB noise-cancelling headsetAccessories: wireless mouse, keyboardWebcam (optional)Shift availability:Day Shift (Preferred)Night Shift (Preferred)Overnight Shift (Preferred)Work Location:Fully RemoteWork Location: Remote
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