Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Chumash Employee Resource Center
Location : Santa Ynez, CA 93460
Position : SUPPORT DESK MANAGER
Job Description : Under the direction of the Director of Information Technology, the Support Desk Manager oversees and manages the support desk function and the IT Technicians, ensuring that end users are receiving the appropriate service and assistance. This includes the management of all procedures related to the identification, prioritization, and resolution of end user support requests, including the monitoring, tracking, and coordination of IT Support Desk functions. The Support Desk Manager will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. The Support Desk Manager also works closely with IT management and decision makers in other departments in order to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
Starting Pay Rate: $81,600 – $102,000/Annually
JOB REQUIREMENTS:
Education
High School diploma or GED certificate.
A+ Certification and/or Microsoft Certified Professional Certification preferred.
Experience
Minimum of three (3) years experience in computer repair or related field.
Additional Requirements
Exceptional knowledge of computer hardware, including Microsoft products and database applications, e-mail and Internet.
Demonstrated progressive experience in the supervision of a technical support team preferred.
Proven track record of developing and providing Service Level Agreements and Support Desk deliverables.
Ability to motivate and direct staff members.
Strong understanding of the organization’s goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on listening and questioning skills.
Strong documentation skills.
Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language to non-technical staff and end users.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Employee must apply for, receive, and maintain a gaming license from the Gaming Commission.
Please note that interview travel and relocation expenses will not be reimbursed for this position.
About Us:
Chumash Enterprise is one of the premier employers in Santa Barbara County. We are recognized as a Four-Diamond Resort, but it is our Five-Diamond Guest Service that keeps our guests coming back! With more than 1,800 Team Members, we offer a stable and rewarding work environment with a competitive benefits package, exciting growth opportunities, tuition reimbursement and more.
As our organization grows, new and exciting opportunities continue to develop at all of our properties including; Chumash Casino Resort, Chumash Employee Resource Center, Chumash Gas Station, Santa Ynez Tribal Health Clinic, Santa Ynez Chumash Tribal Administration, Hotel Corque and Root 246, Kita Wines, Hadsten House Hotel.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Consistent with federal law, Native American hiring preference applies.
This post is listed Under  California jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company