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Company Name : State of Arizona
Location : Phoenix, AZ 85007
Position : BUSINESS ANALYST
Job Description : The Department of Administration is seeking a Business Analyst for the Benefit Services Division (BSD) to provide systems support and functional expertise for Benefits related systems. This role serves as a liaison between Member Services, Plan Administration, HRIS, retirement systems, vendors and other system users.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.
Job Duties:
Tests proposed system changes and interface file changes to ensure alignment with business processes and functional design documents for HRIS system.
Uses functional expertise of benefits systems to conduct analysis, identify root cause of problems and resolve issues.
Assists with writing and implementing test scripts and functional design documents.
Prepares and maintains documentation, standard work and end user training materials.
Provides end user support and assistance in using the benefits system and performs centralized transactions.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Principles and concepts of benefits eligibility, premiums and refunds.
ERP system benefits modules at the subject matter expert level.
Laws, regulations, statutes and trends in the area of assignment; compliance with rules and regulations.
Skilled in:
Translating technical concerns into layman’s terms to bridge the gap between member services and IT.
Strong interpersonal skills.
Effective oral and written communication.
Excellent organizational skills, with attention to detail and setting priorities.
Extracting data, preparing data and reports; reviewing data and resolving errors or issues.
Effectively perform benefit premium audits.
Advanced mathematics.
Various business related software.
Ability to:
Establish and maintain effective working relationships.
Handle inquiries in a professional, effective and efficient manner.
Evaluate and improve processes.
Work independently with minimal supervision.
Selective Preference(s):
Prior experience working with the Infor Benefits module.
Pre-Employment Requirements:
Background and reference check, including a state and federal criminal records check
Requires possession of and the ability to retain a current, valid state-issued driver’s license appropriate to assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driving training (see Arizona Administrative Code R2-10-207.12).
Benefits:
The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may
terminate a remote work agreement at its discretion.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
If you have any questions please feel free to contact Shelia Wiggins-Wayne at Shelia.Wiggins@azdoa.gov or 480-645-2290 for assistance.
This post is listed Under Arizona jobs
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