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Company Name : Concept Management
Location : Indore, Madhya Pradesh
Position : Customer Care Executive
Job Description : Hi All,We Have a Position For Customer Care Executive.Post – Customer Care Executive.Qualification – Any GraduateExperience – FresherPackage – 10000 to 20000 Per MonthLocation – IndoreWork From OfficeMust-Have _1. Excellent communication Skills – Someone who can talk well English.Typing skills of 30 words per minute with an accuracy of 80%2. Strong customer service focus – “Active email communication “skills with the ability to empathize with the customer and prioritize customer needsJob Description_ Responsible for answering customer support calls for general queries related to Telecom products To provide quality customer service & support via telephone to ensure that customer’s issues orcomplaints are resolved in a timely manner. To provide, maintain a quality service to all clients. To provide quality customer assistance and support via telephone to bring resolution to escalatedcustomer product and service issues in a friendly and efficient manner Aptly trained and updated in industry-specific technology and in client’s processes, applications/utilities and products. Maintain a high level of expertise, soft skills, and telephone etiquette skills Escalate appropriate issues to team leadsJob Type: Full-timeCall UsShweta+91-XXXXXXXXXXJob Type: Full-timeSalary: ₹10,000.00 – ₹15,000.00 per monthSchedule:Rotational shiftEducation:Higher Secondary(12th Pass) (Preferred)Language:Hindi (Preferred)English (Preferred)Speak with the employer+91 +91-XXXXXXXXXX
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