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Company Name : Tata Communications
Location : Chennai, Tamil Nadu
Position : Customer Service Executive – Telecom Network Operations and Maintenance
Job Description : Minimum qualification & experience
2-5 years of experience in Telecom domain .
Professional/Technical Experience, Strong background and working experience in Telecom/MapInfo/Spatial net/GIS Tools/AutoCAD
Diploma / bachelor’s in engineering – Electronics or Electronics & Communications (Preferred)
Good Hands on Experience on MapInfo Tool/AutoCad
Advanced working knowledge on MS-Office applications & Technical systems
Other knowledge/skills
Good Hands on Experience on MapInfo Tool/AutoCad
Advanced working knowledge on MS-Office applications & Technical systems
Planning Designing of Telecom Passive network for FTTx / HFC technology
Good understanding of Optical and copper distribution and last mile local networks (up to customer premises).
Key Responsibilities
Responsible to delivery 100% quality products to customers at all time
Responsible for designing and planning of FTTx/HFC network as per customer guideline
Report on rejections and quality
Communicate with stake holders on the rejections and corrective actions
Responsible to create case studies for Tech Choice shift.
Ensure end to end tracking for sites with clarifications required from end customer.
Minimize product rework or rejection and maintain zero rejection where possible
Good analytical / problem solving skills
Should be able to work on different GIS datasets and create new information or investigate patterns using MAP-INFO or other GIS tools
Communicate with teams for any additional data / clarification required
Constantly monitor and report on progress of the project to all stakeholders
Creating and maintaining the structures necessary for GIS data storage;
Technical Competencies
Design optical fibre cable to commercial and residential premises, multi-dwelling units.
Expert in FTTN, FTTB, FTTC, HFC technology
Good knowledge of BOQ and BOM for FTTx / HFC Designs
Information on SOR and Construction Packs
Good in Mapinfo to write queries and preparing BOQ
Knowledge / Skills Communication Skills
This post is listed Under  Chennai jobs
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