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Company Name : SP Management Group
Location : Temecula, CA 92590
Position : Customer Support Agent
Job Description : We are currently seeking a Customer Support Agent to join our thriving company. Initially, we will pair our new customer service representative amongst a team of elite customer service managers to ensure proper training and knowledge is provided to guarantee a successful opportunity with our firm. The Customer Support Agent will provide support and guidance to our potential new leads and our clientele. The Customer Support Agent will stay up to date on all promotional offerings provided by our clientele alongside any competitor’s offerings throughout the local region.Customer Support Agent Responsibilities:Communicate with potential new leads on a day to day basisMeet with customers and explain the most suitable promotional package our client has that fits their needsAttend customer acquisition and sales meetings throughout the week to enhance their skillset and knowledge base of the clientWork in a team of other customer service representatives to create optimal success for the client assignedMaintain positive relationships with existing customers and potential new leads by providing timely and professional serviceTrack daily sales results of the team you are working with and submit results to managementNetwork amongst other customer service representatives that are assigned the same client to advance your skillsetCustomer Support Agent Skills and Qualifications:Excellent communication skills; as meetings may be spearheaded by the top customer service representatives on our teamPrevious experience in customer service, sales, or a retail environment would be an asset for this roleEntrepreneurial mind-set with a professional demeanor have been key components to successful customer service representatives in the pastThe ability to thrive in a fast-paced environment, work within a team or individuallyJob Type: Full-timePay: $700.00 – $1,000.00 per weekSchedule:Day shiftWork Location: One location
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