Dental Scheduler Job Vacancy in The Ohio State University Columbus, OH 43210 – Latest Jobs in Columbus, OH 43210
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Company Name : The Ohio State University
Location : Columbus, OH 43210
Position : Dental Scheduler
Job Description : The Ohio State College of Dentistry is seeking a Patient Care Associate for its affiliated Ohio State Dental Faculty Practice (DFP). When our faculty is not teaching the next generation of dentists, our faculty dentists provide expert care for children and adults through OSDFP and provide virtually every area of dental care available in one location.
The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.
Functions as an integral member of a team of care providers in the College of Dentistry Ohio State Dental Faculty Practice to provide patient focused customer service and clerical support. Responsible for scheduling appointments with patients; taking incoming patient and doctor calls; triaging emergency patient calls; checking and printing schedules; refilling cancellation appointments and assuring the schedule is full; rescheduling patients due to absence of provider; scheduling interpreter as needed; coordination of check out process for over 100 patients per day including distribution and tracking of parking passes and accuracy of coordinated care; and fulfilling records requests. Part of team to disseminate information to care team.
Monday-Friday 7:30am-4:30pm
This position requires successful completion of a criminal background check and drug and alcohol screening.
Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions. This position requires sustained periods using a keyboard and performing other computer work. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks. Ability to lift 25 pounds with or without accommodations.
Required: Six months experience (600 hrs training) using computers to generate a variety of materials ranging from basic to complex; 6 month experience in office practices and procedures; 6 month experience in customer service. High school graduate or equivalent; experience with scheduling and heavy volume of telephone calls; attention to detail. One year’s experience in a dental setting and customer service.
Desired: Knowledge of dental terminology and dental practice highly preferred. Ability to maintain accurate records, carry out detail but basic written or oral instructions, cooperate with coworkers, and knowledge of customer services skill with the ability to apply them including the ability to answer routine inquires and resolve complaint from patients, doctors and staff.
The targeted hiring rate for this position is $17.10 to $23 per hour.
Regular 40 First Shift
This post is listed Under Ohio jobs
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