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Company Name : NYC Health + Hospitals
Location : New York, NY 10004
Position : Facility Credentialed Trainer
Job Description : JOB SUMMARYThe Credentialed Trainer (CT) is responsible for training end-users on the GO Electronic Health Record in accordance with the curriculum developed by the Instructional Designers/Principal Trainers (ID/PT) for its implementation and on-going training needs. The CT participates in formal classroom education delivery, informal one-to-one training sessions, study halls and at-the-elbow support. The CT is responsible for adjusting lesson plans based on the direction from the Instructional Designer to the changing needs of the training environment and other related reasons. The CT candidate must successfully attain credentialing in the respective application(s).PRINCIPAL DUTIES AND RESPONSIBILITIES· Report to the Instructional Designer regarding all training pertinent facets of the application· Learn the application module functionality with proficiency to teach end users how to use the system· Fully immerse and learn the end-user work flows to best facilitate the learning experience of end-users· Identify potential training gaps/issues and work with the Instructional Designer/Principal Trainer or other training team members to resolve and/or mitigate· Update and maintain all necessary training materials including but not limited to lesson plans, parking lot items, SharePoint, tip sheets, and e-learnings· Monitor student enrollment; track and manage attendance in training classes along with survey completion· Document questions on the parking lot and actively manage the integrity of the parking lot· Communicate to the Instructional Designer of opportunities and actively engage in classroom and professional feedbackQUALIFICATIONS / EXPERIENCE/ DEPARTMENTAL· Bachelor’s degree in Information Technology, Education, Business Administration, Communications or Health Care related equivalent experience· Knowledge of IT development, implementation and training of systems· Experience delivering a combination of classroom, on line, and one-on-one training· Previous Health Care experience/ Epic Credentialing is preferred· Must complete required e-learnings and pass Credentialing test and Presentation· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)· Strong verbal communication, public speaking and technical presentation skills· Experience in adult education· Continued employment is contingent upon successfully credentialing in the respective application assignment(s) for the role· Participate in special projects as needed and perform other duties as assigned· Must be able to work independently as well as work as part of a fast moving team· Must be able to work at various locations when necessary along with working various shiftsCORPORATE REQUIREMENTS · Bachelor’s degree from an accredited college or university in Education, Psychology, Personnel Administration, Business Administration, Management or related discipline; and· One year of experience in employee development and training programs in a health care facility, business, educational, governmental organization or other fields related to training, development and analysis, or training in implementation of operational or management systems; and· Knowledge of the principles of training, psychology of learning, applications and the ability to instruct and motivate; and· Ability to communicate orally and relate to others; and· Proficient writing and research skillsJob Type: Full-timePay: $90,000.00 – $114,000.00 per yearBenefits:Health insurancePaid time offSchedule:Monday to FridayEducation:Bachelor’s (Preferred)Experience:Credentialed Training: 3 years (Preferred)Work Location:One locationThis Job Is:A job for which all ages, including older job seekers, are encouraged to applyCOVID-19 Precaution(s):Remote interview processSocial distancing guidelines in placeVirtual meetingsSanitizing, disinfecting, or cleaning procedures in placeWork Location: One location
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